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  Milestones In Growth & Track Record  
 
Tan Sri Shamsuddin Bin Abdul Kadir and Neo Kim Thuay, two pioneers from the telecommunications industry founded Teledata on 5 May 1976.

Tan Sri Shamsuddin, the major shareholder of Teledata, was also the founder of Sapura. Sapura is a Malaysian owned technology based company with core businesses in the telecommunications, IT, automotive, defence and energy markets. With an aim to extend an investment arm in Singapore, Teledata was formed to capture the opportunities in the budding local IT and Telecommunications industries since 1976.

With an initial start-up of four staff, the founders with Grace Tay, Secretary and Joanna Lim, Sales Director, Teledata was principally engaged in the provision of voice products such as PABXs only.
Awarded the first major government project valued US$10 millions for the implementation of the Flight Information Display System at Terminal One of Singapore Changi Airport.

During the early years, Teledata’s growing base of customers also included
Overseas Union Bank, Citibank, CAAS, Swiss Bank and Singapore Changi
Airport.

Teledata was awarded the weather satellite radar project from the Singapore Meteorological Department
Teledata expanded its operation in the areas of human resources, products and service offerings. We grew from a company with only 4 staff to one with more than 100 staff. Our product portfolio was expanded to include:
  • Value added voice products such as Interactive Voice Response System, VoiceMail system and Automatic Call Distribution.
  • Large scale Telecom Infrastructure set-ups including SMRT Multiplexer Network & SingTel Digital Data Network
Setting up our first overseas operation. Davotek Sdn. Bhd., Teledata’s fully-owned subsidiary in Selangor, Malaysia was formed. Among Davotek’s customers are American Express (M) Sdn. Bhd., Samsung SDI (M) Bhd., Telekom Malaysia Berhad, Maxis Broadband Sdn. Bhd., Digi Telecommunications Sdn. Bhd., Hewlett-Packard Sales (M) Sdn. Bhd., Asia-Pacific Information Services Sdn. Bhd. (DHL), and NTT MSC Sdn. Bhd
Teledata secured a major project from the S’pore Prison Department to deploy electronic home detention monitoring system.

Teledata (Thailand) Co., Ltd was incorporated with a staff strength of six.
They have over 36 staff now and are servicing large corporations including Communication Authority of Thailand (CAT), Telecom, Telephone Organisation of Thailand (TOT), AIS, TA Orange, Thai Mobile, HongKong & Shanghai Bank, GE Capital, CitiBank, Bank of Asia, Bangkok Capital Alliance, OgilvyOne and Unocal. One of their oldest customer is Standard Chartered Nakorntorn Bank whom Teledata (Thailand) serves since 1993.
In year 2000, Teledata (Thailand) secured one of the largest telco contracts. AIS, the largest mobile operator in Thailand chose us to upgrade its existing data transmission network. This was a LAN-WAN data network over ATM-IP backbone to link 50 sites and major cities around the whole of Thailand.
Our products were expanded to include:
  • Security and radio network
  • Satellite Network
  • Video Conferencing, Computer Telephony Integration
Teledata installed, commissioned and maintained the first nation-wide Public Warning System (PWS) for SCDF. In the event of national emergencies, the PWS would alert all Singaporeans. We deployed over 220 sirens across the nation. In 1998, Teledata was again chosen to upgrade the hardware and software as well as the maintenance of the Public Warning System. Total project value S$15 million.

Evolution of Teledata as a recognised System Integrator and Value Added Reseller in the Communications, IT and Security areas. We enhanced our product lines to include:

  • routers, bridges, ISDN Back-up
  • frame relay, WAN/ ATM, SDH
  • intelligent switches
  • enterprise based network
Teledata designed and commissioned the TV Satellite Transmit ground stations for the MediaCorp, previously known as the Singapore Broadcasting Corporation, to provide regional broadcasting services. For the first time in Singapore, we were able to broadcast and receive Singapore programmes in the region.

We also secured and commissioned a nation-wide S$33 million DigiNet Network project for SingTel. GigiNet is a digital network specially designed to carry high speed data communications traffic suitable for applications like high speed finance and banking transactions, full-colour video conferencing, high-speed remote printing of newspaper and magazines.

In 1994, Teledata was again awarded another S$7 million upgrading project from SingTel.

In May 1994, Teledata was listed under SESDAQ of the Stock Exchange of Singapore.

In line with our commitment to quality, Teledata embarked on a quality management system and we attained ISO 9002 certification for all our service support and operations.

Teledatacom Phils. Inc., Teledata’s fully-owned subsidiary, was incorporated in the Philippines. With a start-up of six staff, the company has grown to one with 25 staff and has since served a blue-chip portfolio of reputable commercial and government organisations in the Philippines. Some of their key customers are Citibank and Equitable PCIBank, Philip Morris Philippines Manufacturing Inc., Lucent Technologies Philippines, Inc., Prudential Life (UK), American International Underwriters Corp. (AIU), Security International Card Corp. and Globe Telecom. Our oldest customer in the Philippines since start-up days is Fluor Daniel, Inc., a subsidiary of Fluor Corporation of the United States, one of the world’s largest publicly-owned engineering, construction and maintenance services organisation.

Intraco Limited increased its shareholding in Teledata from 27.4 per cent to 50.8 per cent. As a subsidiary, Teledata was able to accelerate our penetration into regional markets by harnessing the strong international connections of Intraco Group.

Some major turnkey projects undertaken in the region included:

  • Supplied internet access routers to one of Malaysia’s largest ISP
  • Commissioned a Digital Circuit Multiplication Equipment (DCME) system for Binariang Malaysia
  • Commissioned a PABX network to link Seagate Technology’s regional operations involving a total of 16 sites
  • Implemented the LAN/ WAN infrastructure for MobileOne Asia
  • Implemented the network infrastructure for the Singapore International Monetary Exchange’s Automated Trading System

Teledata expanded its premises by occupying another floor, an addition of 17,800 sq ft in Setron Building. The newly renovated office with enhanced facilities was officially opened in Sept.

Greater emphasis on data related Internet Protocol (IP) area while maintaining and improving significant foothold in the voice communications industry. We also shifted our business direction from Teledata being the “architect of voice and data” to “Teledata- Your IT Solutions for the Next Millenium”.

Teledata was rated as one of the most valuable and top regional Singapore-based Value Added Reseller (VAR) by an IT publication.

In July, Teledata was listed in the Mainboard of the SES.
Teledata was awarded the Business Headquarters (BHQ) status by the Economic Development Board of Singapore. With this recognition, we spearheaded our role in providing a one-stop high quality, high technology communications solutions and service support for multi-national corporations in the region and successfully established an extensive regional network.

We secured a major contract from the Singapore Broadcasting Authority (SBA), now known as the Media Development Authority (MDA), to re-transmit radio FM signals along the North and South Tunnels of the CTE. The retransmission system made use of fibre optic technology to re-broadcast FM radio services in the CTE tunnels.

With the system, motorists received uninterrupted transmission of all local FM radio stations. It was also capable of transmitting digital radio and digital television broadcasting. Although the technology was used widely for re-transmitting cellular-phone and paging services inside buildings, Teledata had innovatively applied it for use in road tunnels, making Singapore one of the first countries in the world to deploy fibre-optic technology to re-broadcast FM radio services in a radio tunnel.

Teledatacom India was incorporated. With an initial operation of one staff in Mumbai office, we have since expanded our operations to other cities in India such as Banglore and New Delhi. Their growing bases of customers in India are Godrej, GE, HFCL, CITI Cable, Hathway Cable and Datacom, PCS, MBT, Pepsi India, PCCW and P & O Nedlloyed.

Teledata embarked in new growth area such as Internet Protocol (IP) Telephony, wireless communications, communication applications like CRM, unified messaging and call centres.

A major contract was secured from Singapore Press Holding to implement a full suite telecommunications systems for its new building. By incorporating state-of-the-art Call Centre Solution, which is an intelligent system software with predictive technologies, SPH is among the few in Singapore to own the best-in-class center.

We were also successful in the regional front as a string of overseas projects were secured from the enterprise and telecom service providers. Advance Info Service PLC (AIS), Thailand’s largest GSM mobile operator, chose us to update their data transmission network. This was one of the largest telco project implemented in Thailand.

We achieved the People Developer Standard (PDS) by the Singapore Productivity and Standards Board (PSB) in June. This award not only served as a testament to our relentless pursuit of excellence but also an endorsement of the quality of our work force.

Teledata continued to gain market share in the service provider market as the
telecommunications operators expanded their next generation infrastructure
to meet demand for innovative service offerings. We scored several major
wins both from the local and regional service providers.

  • We were awarded a contract from the leading mobile operator to supply, install and commission the Broadband Remote Access Server (BRAS) for twenty-eight ports. The BRAS network was deployed to increase the telco broadband access capacity, which was spurred on by the increase in demand for broadband services in Singapore.
  • Successfully completed a nationwide Power Line Communications Broadband Access Network project for market trial. Our strength in network infrastructure was proven as this project encompassed the bridging of the Broadband Access Equipment to both the Last Mile Power Line Communication Devices and the existing Synchronous Digital Hierarchy (SDH) core network.
  • We also successfully completed the design, integration, testing and commissioning on a turnkey basis, of Plasma Display Panels (PDP) for the Departure Check-In Islands in Terminal one of the Singapore Changi Airport.
  • On the regional front, a major Fiber Optic Transmission project was completed in Myanmar. We designed, installed and maintained the Fiber Optic Transmission system to transport voice, data and video over SDH and fiber optic. The network covers 32 sites, spanning over 2, 000 km across Myanmar.
  • During the year, we were awarded a second major project from the same customer in Myanmar. We have successfully installed and commissioned the next-generation telecommunications systems. Riding on the new Synchronous Digital Hierarchy (SDH) Backbone and connecting eighteen stations together, this technology enabled the offering of Voice and ISDN services. With scalability to an Internet Protocol (IP) platform, we have installed the Voice over Internet Protocol (VoIP) platform to enhance their service offering to the end users.

Today, over 300 people are part of the Teledata team providing the security and converged networking solutions to the domestic and regional markets.

 
     
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